Priority to quality

WHY ISO 9001 CERTIFICATION?

An undeniable asset to enhance our skills, optimise our organisation and consolidate our desire to satisfy our customers

Satisfied customers and employees alike


With our continuous improvement cycle, we quickly incorporate user feedback and generate a product that meets their expectations. Going even further than the standard, we have also incorporated team and supplier satisfaction.

Optimisation


Our quality management system provides us with a more efficient operational management process on the one hand, and constructive and effective team collaboration on the other hand. We can anticipate problems together and solve them as quickly as possible.

This certification reinforces our ethical values and respect for the professional standards associated with our activities. It is an undeniable asset for enhancing our skills, optimising our organisation and consolidating our desire to satisfy our clients.

certification ISO9001

WHAT IS IT?

ISO 9001

The ISO 9001 standard is an international standard that guarantees the organisational quality of a company and the implementation of an improvement system. It sets out the requirements for a quality management system.

Customer satisfaction

at the heart of certification

Ensure that customers receive products and services that meet their needs and expectations.

Efficiency & performance

Beyond the global framework, the standard allows the prevention and correction of possible dysfunctions and promotes the continuous improvement of the company’s performance.

2015

Compared to the ISO 9001:2008 version, the 2015 version takes greater account of risks and opportunities while incorporating the strategic vision.

Audit

ISO 9001 is governed by a regular review of the processes and targets to be achieved. Each year, an independent renewal audit verifies the continuity of this effort in the field.

In a bid to fully and sustainably satisfy our customers, Realco has set up a quality system in accordance with the ISO 9001 standard. This ensures that we maintain a relationship of trust with our stakeholders (customers, subcontractors, suppliers, etc.

EXTRACT FROM OUR QUALITY POLICY

Our quality policy


In order to guarantee our customers’ satisfaction, we are committed to implementing all useful means to continuously improve our services and products.

  • Supporting research and development in the design of new products to meet our customers’ demands
  • Continuously provide innovative solutions that meet our “health” vision
  • Ensure quality based on a system of assessment of our products and services by anticipating risks and opportunities
  • Comply with legal and regulatory requirements in the context of our activities
  • Raise the awareness of our staff in the quality process

© 2021 · Realco

REALCO s.a. - Avenue Albert Einstein, 15
1348 Louvain-la-Neuve - BELGIQUE